If you have any questions about the Booking Terms & Conditions please contact us by telephone or via mail. The following conditions, including Exhibit A, will need to be read and accepted by all travelling parties and creates a contractual relationship between SAMJ E.I.R.L, doing business as FALCONEY and you, the "customer". After reading this customer agreement, you must indicate your acceptance of the terms and conditions found in this agreement in order for your holiday vacation to be completed. All holiday vacations are operated for our travel company located at Cusco and are sold subject to the following conditions:

1) then invoice you for the remainder of the cost, which you must pay in agreement with the closest date of the first reserved service:

2) Reservations for pre and post tour accommodation must be made at least one month before the departure date of the tour.

3) If you do not pay the balance of your holiday vacation cost within the indicated days of departure your booking will be terminated and we will give you back only the money in agreement with the policy of payments, cancelations and refunds seen above.

4) We will let you know as soon as we can if we are forced to significantly alter or cancel your holiday vacation. In these circumstances you can choose one of the following options:
a) accept our offer of a replacement holiday vacation of lower quality (if available) and we will refund the difference in cost; or
b) accept our offer of a replacement holiday vacation of equivalent or higher quality (if available); or
c) ask us for a refund of the money you have paid.
Your decision about which alternative you accept must be made as soon as possible after we notify you. if the alteration or cancellation has come about because of unavoidable, unusual and unforeseeable circumstances beyond our control. If we cancel your holiday vacation, insurance premiums paid to us will be refunded, except in the case of annual insurance that has already covered a risk.

5) If any significant changes to the holiday vacation have to be made before departure, we undertake to inform you, and you are entitled to the options detailed in clause 8 above. A 'significant change' is a change of more than 24 hours (12 hours for holiday vacations of 10 days' duration or less) in departure or return timings or other such change to itinerary and services that would reasonably be considered significant.

6) Your booking is accepted on the understanding that changes in itinerary may be caused by local political conditions, flight cancellations, mechanical breakdown, weather, border restrictions, sickness, or other unforeseeable circumstances.

7) Before you come on the holiday vacation you must be covered by insurance, which must include adequate cover for baggage, medical expenses and the cost of repatriation.

8) We are responsible to you for the proper performance of our obligations under the contract irrespective of whether those obligations are provided directly by us, or by third party service providers engaged by us acting within the proper course of their employment. We are liable to you for any damage caused to you by our failure to perform the contract or by our improper performance of the contract, unless that failure is:
a) attributable to you;
b) attributable to a third party unconnected with the provision of the services and are unforeseeable or unavoidable;
c) due to unusual and unforeseeable circumstances beyond our control and could not have been avoided even if all due care had been taken
d) due to an event which even with all due care we could not foresee or forestall.

9) In any event, you are strongly advised to insure yourself against any possible risk that may occur and in particular to ensure that you have sufficient insurance in respect of dependent relatives. You are required to carry proof of insurance with you and produce it if reasonably requested by company employees or suppliers.

10) Bookings cannot be accepted from persons under the age of eighteen years at the date of the departure unless prior written consent is granted by the Company to the applicant for inclusion in the tour. The Company reserves the right to refuse an application made by a minor without the written consent of a parent or legal guardian having first been obtained, and the Company further reserves the right to refuse bookings from minors solely on account of their age.

11) Any likeness or image of you secured or taken on any of our holiday vacations may be used by the company without charge in all media (whether now existing or in the future invented) for bona fide promotional or marketing purposes, including without limitation promotional materials of any kind, such as brochures, slides, video shows and the internet.

12) You must carry your proper identification/proof of citizenship for travel. You should consult your consulate for I.D. or visa requirements. It is your sole responsibility to obtain proper identification/ proof of citizenship required by the destination to which you are travelling. Airlines require all passengers to provide birth date, country of citizenship, form of I.D. that will be used for travel, and emergency contact information. This information must be provided to our travel company with initial reservation or by accessing your account on our website. In all cases, this information must be provided to us no later than 14 days prior to departure or you are subject to cancellation without refund. Citizenship documentation requirements and airline-required information vary by destination/carrier and are subject to change without notice; FALCONEY assumes no responsibility for such changes or notifying Trip participants of such changes. Passengers who are denied boarding or entry for improper documentation/failure to provide required information will receive no refund. Persons under the age of eighteen travelling to an international destination must carry a notarised letter of consent signed by both parents and/or legal guardian

13) For information regarding possible dangers at international destinations, contact the Travel Advisory Section of the US State Department, (202) 647-5225, http://travel.state.gov/travel/cis_pa_tw/tw/tw_1764.html. For medical information, contact the Center for Disease Control, (404) 332-4559, www.cdc.gov/travel.

14) In the United States, the legal drinking age is 21. our travel company does not condone the use of alcohol by those under the legal drinking age and in no way condones or encourages intoxication or the use of illegal drugs. If you choose to drink, we urge you to do so responsibly and ask that you remember that the excessive use of alcohol or any use of illegal drugs can result in severely impaired judgment, injury, and/or death. You should also know that the underage use of alcohol or any use of illegal drugs can result in imprisonment.

15) To ensure that your holiday vacation runs smoothly, we need to use information such as your name and address, special needs, dietary requirements etc. We will apply appropriate security measures to protect this data. However, we must pass it to suppliers of your travel arrangements including airlines, hotels and transport companies. We may also supply it to security or credit checking companies, and to public authorities such as customs and immigration. We will only pass data, including sensitive information regarding disabilities or dietary and religious requirements, to people responsible for your holiday vacation arrangements. If we cannot pass this information to the relevant suppliers, we cannot provide your booking. When you make this booking, you consent to this information being passed to the relevant people. We can supply a copy of your information held by us; there is a small charge for providing this.We may wish to contact you to get your feedback or to provide details of other products and offers from our travel company and our sister companies. If you would prefer not to be contacted, please send an email to us

"EXHIBIT A" - ACKNOWLEDGEMENT OF RISK, ASSUMPTION OF RISK AND RESPONSIBILITY AND RELEASE OF LIABILITY [Please read carefully!]
I. Responsibility: I understand and agree that all travel arrangements included in this trip are made on my behalf upon the express condition that neither our travel company nor its owner, directors, officers, employees agents, contractors or subcontractors shall be liable or responsible for any negligent or wilful act or failure to act of any third party, such as operators of aircraft, trains, motor coaches, private cars, cruise vessels, boats, ships or any other conveyance, hotels, sightseeing excursions, local ground handling, etc. which are to or do supply any goods or services for my trip. I further understand that our travel company neither owns nor operates such third party suppliers and accordingly agree to seek remedies directly and only against those suppliers and not hold FALCONEY responsible for their acts or omissions. Without limitation, our travel company is not responsible for any negligent or wilful acts of others or for acts of god or force majeure, weather emergencies, etc
II. Acknowledgement of Risk: I recognise and acknowledge that risk and dangers may arise from foreseeable and unforeseeable causes, including weather, adventure tours and other acts of nature. I fully understand and acknowledge that the aforementioned risks, dangers and hazards are a potential in connection with recreational activities which may take place during my Trip.
III. Medical Authorisation: I hereby authorise any medical treatment reasonably necessary for any injury which I incur while participating in this Trip.
VII. Medical Insurance: I either have medical insurance or, in its absence, agree to pay all costs of rescue and/or medical services as may be incurred by me or on my behalf during such Trip.
VIII. Severability: I agree that if any term set forth in this Exhibit A is found to be unenforceable, all other terms set forth in this Exhibit A are severable from the terms that are invalidated.
IX. Conflict: In the event of any inconsistency or conflict between the terms of this Exhibit A and any terms or conditions otherwise applicable to the Trip, the terms of this Exhibit A shall prevail.

16) Your participation in this holiday vacation is an acknowledgement by you that you will act as a mature adult and will be responsible for your own decisions. By signing this agreement and the aforementioned Exhibit A, you are acknowledging that you have read and understood this document and acknowledge that you agree to be bound by its terms and that you are releasing our travel company and its owners, officers, directors, employees and agents from any liability for personal injury, property damage or wrongful death which you might suffer during your participation in the scheduled holiday vacation.

17) The booking conditions may only be waived or amended by written mutual consent. When you complete the booking form you agree to accept all these conditions, and when we accept your booking we agree to carry out our obligations to you as defined in this website and other information provided to you. This Agreement will be governed by spanish law and any disputes will be dealt with by the peruvian courts.

SAMJ E.I.R.L
Urb Progreso Jirón Canas Residencial San Andres
Cusco Peru
Tel: (5184) 984746925